Contact information

Last updated: 31 October 2026

PLYA is operated by PLYA LTD, registered in England and Wales under company number 15222335.

Registered office and business correspondence address:
16 Pettits Close
Romford
RM1 4EB
United Kingdom

Email: admin@plya.net
Telephone: 07845 914509

Customer support

For product, sizing, delivery, returns or order enquiries, email us with your order number if you have one. We aim to respond within 1–2 working days, Monday to Friday, excluding UK bank holidays.

For return instructions, see our Returns and Refunds Policy and contact us before posting your parcel so we can provide handling instructions. Statutory cancellation does not require our approval.